Report a Problem
To report Bylaw concerns such as:
- Activity Without a Permit
- Illegal Dumping
- Noise
- Parking
- Tree Cutting
- Unsightly Property
Bylaw Enforcement Hours
June to September:
7 days a week
9am to 9pm (excluding statutory holidays)
September - June:
Monday to Friday
9am to 6pm (excluding statutory holidays)
Payment must be received within the 14 days from the date of the ticket to receive the discounted amount. No exceptions will be made.
Pay online: payment can be made online by accessing MyLakeCountry.bc.ca/pay
Pay by mail: Cheque or Money Order only to the following address:
District of Lake Country, 10150 Bottom Wood Lake Road, Lake Country, BC V4V 2M1.
Do not send cash through the mail.
Pay in person: Municipal Hall, 10150 Bottom Wood Lake Road, Lake Country.
Debit , cash, cheque, Visa or Mastercard 8:30 am to 4:30 pm, Monday to Friday.
For afterhours payment, drop boxes are located at the front entrance.
Payment Terms
- If paid within 14 days, a discount will apply.
- If unpaid or has not been disputed after 14 days, the opportunity to dispute is lost and the full penalty is due.
- If unpaid after 28 days a late penalty is applied.
- A reminder letter will be sent providing a final opportunity to pay.
- If penalty remains unpaid, the amount owning may be forwarded to collections or court action.
A request to dispute must be received within 14 days from the date of the ticket. Once a dispute has been requested, the early payment option is no longer available.
- Fill out the Dispute a Bylaw Offence Notice.
- The Screening Officer reviews the reasons for dispute and makes a decision to cancel or uphold the ticket. The Screening Officer cannot cancel a ticket at their sole discretion, they must make the decision based on Screening Officer Policy 10.112 [PDF/122KB].
- If the ticket is upheld, the disputant can pay the penalty or, within 14 days, request Dispute Adjudication.
If your ticket remains unpaid after 28 days, the late penalty is applied. If the ticket remains unpaid after the final notice is delivered, it may be sent to collections for further action.
If you advise the Bylaw Officer within 21 days of the date of the ticket, that you did not receive the original, a new ticket may be issued and the dispute period extended for an additional 14 days.
- Provincial land
- Contact conservation officer at 1-877-952-7277
- #7277 on the TELUS Mobility Network
- Report All Poachers and Polluters online form
Conservation Officer Service 1-877-952-7277.
- Covered by the Regional District of Central Okanagan
- Requires property owners to prevent the growth and provide cutting
- Must be under 8 inches in height.
- Must be cut down, mulched, or destroyed and removed.
- Submit complaints using RDCO Service Complaint Form
- Bylaw Enforcement Policy 187 [PDF/251KB]
- Enforcement is complaint based except for projects authorized by Council or the CAO.
- Anonymous complaints are not accepted.
- All reasonable attempts are made to notify residents when entering a property although the Community Charter authorizes entry for the purposes of bylaw enforcement.
Types of notices
- May be issued to a person, company, or vehicle.
- Used for first time offenders or minor offences.
- Disputes are heard by a dispute resolution adjudicator appointed by the province and held at the local government level.
- Fines of up to $500 per offence as set out in the Bylaw Notice Enforcement Bylaw 760, 2010 [PDF/577KB].
- May be issued to a person or company.
- Used for repeat offenders or more serious offences.
- Disputes are heard in the Provincial Court of B.C., usually heard by a Judicial Justice of the Peace (JJP).
- Fines of up to $1,000 per offence as set out in the Municipal Ticket Information Bylaw 753, 2010 [PDF/502KB]
- May be issued to a person or company.
- Used for repeat offenders, serious offences, or situations where a court order may be requested.
- Case is heard in the Provincial Court of B.C. before a Judicial Justice of the Peace (JJP) or a Provincial Court Judge.
- Fines of up to $10,000 per offence, 6 months in jail, or a court order may be issued.